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Subject: Re: "unexpected error" dig image pro9

John Inzer wrote:
> rosebud wrote:
>> I have Digital Image Pro9 and XP Home. I've never had a
>> problem until today. I tried opening two pictures and I
>> got the message: Unable to complete this action: An
>> unexpected error occurred while trying to create a
>> dialog. Close all programs and restart the computer. I
>> restarted and it didn't help.
>> Went to the web site and I found an article concerning
>> this. I only have 250 fonts. I do not have a registry
>> subkey for Digital Image9.0. So I followed the
>> instructions to uninstall and reinstall, twice. (I used
>> windows installer clean up) But I still get the same
>> error message.
>> Any advice or help is greatly appreciated.
>> Bonnie in PA
> ===========================================
> It may be related to the following issue:
> Have a look at the following info
> from Carey Frisch, Microsoft MVP:
> Problems in Windows Explorer or the Windows shell
> after you install security update MS06-015
> http://support.microsoft.com/kb/918165
> Easy Fix: Visit:
> http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item
> No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
> to download a registry fix.
> Note: You may need to temporarily disable your antivirus program in
> order to safely run the scripted fix.
> Also, review the following:
> MS06-013: Cumulative security update for Internet Explorer
> http://support.microsoft.com/kb/912812
> Internet Explorer ActiveX compatibility patch for Mshtml.dll
> http://support.microsoft.com/kb/917425/
> Latest update:
> Security Update for Windows XP (KB908531)
> (Date Published: 4/25/2006)
> http://tinyurl.com/e5xub
thanks for the links, John.


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