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Subject: Re: Very frustrated with DIS 2006




Josie wrote:
> Hi: I have been a loyal and happy user of PI and all the
> DIS versions. But now I am a very unhappy user of the
> 2006 version that I bought with Pinnacle in December
> because a friend recommended Pinnacle to get my photo
> stories with more options.I'm not having problems with
> DIS, it's with Pinnacle.
> I figured if it comes with DIS it will be easier to
> integrate both. Well!!!!!... I've been out of the country
> for some months and
> now that am back I tried to install the program three
> times and it never works. Am I
> doing something wrong? I have all the requirements in my
> PC and am not an expert but pretty good at using the PC
> but cannot figure out what this is. Are others having
> similar problems? Is Microsoft addressing this if it is
> the software? I paid for this when I bought DIS 06 and
> cannot use it. I'd like
> to either get another one that works or my money returned.
> Can you please comment? Josie
====================
Pinnacle doesn't work for me either Josie.
I installed/uninstalled/reinstalled several
times and decided it is not worth the effort.

Support for Pinnacle Studio Ver: 10 would
have to be be provided by Pinnacle...
http://tinyurl.com/842hq

After 45 days I suspect a refund would be
out of the question but you may want to give
it a try:

Microsoft North American Retail
Product 45-Day Refund Policy
http://tinyurl.com/deb6j

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm




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