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Subject: Re: Can not open or save files




Perhaps the following will explain & resolve your issue:

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/


--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Robert" wrote in message
news:620E0754-1638-41C6-BF58-FBD7C1ADD4F4@microsoft.com...
>I have been having this problem for about three days now. We can open the
> program and open files from the library. But When we try to open the files
> from the editor it freezes. Adobephoto shop is not installed. The computer
> meets or exceeds all min requirenments. I have tried removing and
> reinstalling the program and restoring to a previous date. I have runspy
> ware and external virus programs. Is there anything else I can try? or has
> anyone else had this problem?
>
> Thank you
>
> Robert
>
> xp home sp2
> 512 ram
> 1.6ghz
> suite 2006



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