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Subject: Re: Adobe Stock photos mysteriously vanish



Thought I would check back with you to let you know my status. I finally called tech support and after two calls and almost 3 hours of going through and redoing all the suggestions on the website I was told to redownload my program for CS2, then to remove my program and Bridge. Then restarting after unchecking all items in Startup(in other words disable all and then in services tab checking hide all microsoft services and disable all. Then installing CS2 again. Restarting normally and updating programs. I was given the option of saving my activation file so I didn't have to go through that. There is supposed to be a Adobe Stock Photos folder in CS2 and I didn't have one so I guess you should have one also in Illustrator. Would have been nice if they had asked that at the beginning. But in order to get it back I couldn't just reinstall stock photos it had to be the whole program, but it really wasn't much trouble. Hope this helps. Julie

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