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Subject: Re: ++ Debugging ACR 3.x Installation Problems ++

Problems with Camera Raw 3.1...
Step 1: Camera Raw appears 1 time
Step 2: Camera Raw is identified as ver 3.1
Step 3: Bridge/Camera Raw Preferences is available, and the dialog is labeled ver 3.1
Ran clear cache.

The problem seems to be that NEF files aren't identified. More details: I had Photoshop CS
installed on this machine (PowerBook G4) with ACR 2.4, worked fine. Installed CS2 creative Suite. Now in the photoshop open dialog, all NEF files are greyed out. In Bridge, I can see only the generic thumbnail, and if I double-click on a file I get an error message "Could not complete your request because Photoshop does not recognize this type of file".

Bringing up my original Photoshop CS instance, and I get the same issue, with "Could not complete your request because it is no the right kind of document".

So, I am hosed, and it's my own fault for installing something new on my way out the door. If anyone has any thoughts that do not include re-installing anything (I am on a month-long trip, didn't have room foor a big set of discs), I would apppreciate it...

Nothing seems to like NEFs now, my Photo Mechanic and Nikon View have all taken the fifth here. Arg.

Andy Wallace


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++ Debugging ACR 3.x Installation Problems ++ =>


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