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Subject: Re: ++ Debugging ACR 3.x Installation Problems ++



Mr. Knoll,

I posted 2 weeks earlier that I was having problems opening D2X raw files into CS2 using ACR3.1. To that end, I have put ACR 3.1 (version 3.1.0.17) into C:Program FilesCommon FilesAdobePlug-InsCS2File Formats"Camera Raw.8bi" I have looked at the properties of this "Camera Raw.8bi" file and confirmed it is version 3.1.0.17 and that it is the only file in the File Formats folder.

Yet, when I start up CS2 and check HelpAbout Plug-Ins - there is no Camera Raw listed. And when I attempt to open a D2X files, I still get the "Could not complete your request..." error message.

And yes - it loads JPEG files just fine - just not D2X raw files.

Do you have any suggestions for me?

Roy Kikuta

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