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Subject: Re: ++ Debugging ACR 3.x Installation Problems ++

Mr. Knoll,

I have finally figured out the problem. For some reason, at least on my computer, no files in c:program files show up in a file search unless you target that folder. C: won't do it. So the old Camera Raw file never showed up when I searched my entire computer. Nor did the File Formats folder.

But the real problem is that I install my programs, including CS2 on my D: drive. Therefore, silly me, I kept looking for the camera raw.8bi file in the Program Files folder on the D: drive.

Therefore, I would suggest that you make clear in the readme file that the File Formats folder is on the C: drive even if CS2 was installed on a different drive. That may seem obvious to you, but I assure you it's not obvious.

I'm delighted to finally have Bridge functioning correctly, but I echo a prior sentiment that upgrading to ACR 3.1 shouldn't be this hard.

Thank you for your help.


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++ Debugging ACR 3.x Installation Problems ++ =>


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